Training and Transformation
OUTBOUND - Games and Simulations
- Icebreaking and Warming Up
- Setting the ball rolling
- Members become comfortable with each other
- Facilitator tries to come closer to the members
- Helps people learn more about each other
- Breaks barriers between the group members
- Problem Solving Activities aimed at improving
- Communication
- Co-ordination
- Co-operation
- Inter Personal Skills
- Tolerance and Patience
- Trust Building Activities and Group Trust Activities
Need Trust
- That their failures would not be mocked
- That their efforts would be cheered
- That the other group members will accept them and their contributions
- That their fellow participants will protect them from emotional and physical harm
Build Trust
- Can build an unbelievably high feeling of trust and reliance among the group members
- Can bring a group closer and remove impediments between each other
- Group Work Activities
- Listening Skills
- Observation Skills
- Ability to show customer concern
- Objection handling
- Improving customer feedback
- Good client relations
- Initiative Activities
- Use both brain and the body muscles
- Use the different strengths that exist in all groups
- Seek solution to the problem only through group effort
- Ensure each member�s role is crucial
Click here for a detailed overview of classroom training modules.
"If you achieve success, you will get applause, and if you get applause, you will hear it. My advice to you concerning applause is this; enjoy it but never quite believe it."
Robert Montgomery